lindokuhle - Receptionist / Administrator at Mansig Printing Solutions

Delivered professional and efficient support, enhancing customer experience and satisfaction.

Managed records, correspondence, and scheduling to ensure smooth business operations.

Prepared reports and maintained accurate databases to support operational insights.

Proficient in CRM systems, Microsoft Office, Google Workspace, and Teams for effective communication.

Manage customer enquiries via phone and email.. Process quotations, purchase orders and invoices accurately.. Maintain customer databases and operational records.. Prepare Excel reports and track workflow progress.. Build strong customer relationships and resolve issues promptly.

Maintained confidential employee records.. Responded professionally to employee queries.. Supported payroll processing and onboarding.

Managed calls, emails and scheduling.. Maintained customer records and financial documentation.. Coordinated suppliers and administrative processes.

Delivered excellent customer service.. Managed reconciliations and reporting with accuracy.