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lindokuhle
Receptionist / Administrator at Mansig Printing Solutions
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Competencies
Delivered professional and efficient support, enhancing customer experience and satisfaction.
Managed records, correspondence, and scheduling to ensure smooth business operations.
Prepared reports and maintained accurate databases to support operational insights.
Proficient in CRM systems, Microsoft Office, Google Workspace, and Teams for effective communication.
Education
Summary
Dedicated admin professional with extensive experience in customer service, data management, and operational support across diverse industries. Skilled in digital tools and process optimization, committed to enhancing organizational efficiency.
Key Achievements
- Streamlined customer enquiry management, improving response times and customer satisfaction.
- Accurately processed quotations, purchase orders, and invoices, ensuring operational efficiency.
- Maintained and organized customer databases and operational records, supporting data-driven decisions.
- Prepared detailed Excel reports to track work progress and operational metrics.
Experience
Receptionist / Administrator (Operations Support)
Manage customer enquiries via phone and email.. Process quotations, purchase orders and invoices accurately.. Maintain customer databases and operational records.. Prepare Excel reports and track workflow progress.. Build strong customer relationships and resolve issues promptly.
Payroll Administrator Assistant
Maintained confidential employee records.. Responded professionally to employee queries.. Supported payroll processing and onboarding.
Office Administrator
Managed calls, emails and scheduling.. Maintained customer records and financial documentation.. Coordinated suppliers and administrative processes.
Pay Point Coordinator
Delivered excellent customer service.. Managed reconciliations and reporting with accuracy.