Professional profile
Demonstrated experience with Communication.
Demonstrated experience with Empathy.
Demonstrated experience with Time management.
Demonstrated experience with Team player.
Demonstrated experience with Analytical.
Abacus Insurance
Sold PEP Stores funeral plans and explained benefits to members. Handled client enquiries and ensured accurate data capturing. Met monthly sales and compliance targets
Intellibpo (Training Force)
Assessed and calibrated agent calls for quality and compliance. Coached agents on customer service and product knowledge. Reduced errors by giving feedback on communication and processes
Okeeffe and Swartz
Sold and upsold Standard Bank and FNB short/long term insurance. Promoted to assess sales calls for quality and script adherence. Handled member objections and resolved queries professionally
Blue mercury financial
Sold Discovery Life cover and explained policy benefits. Built relationships with clients and provided after-sales support
Vvm Attorneys
Arranged payment plans with debtors professionally and empathetically. Maintained accurate records and followed compliance procedures
High School
