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Competencies
Demonstrated experience with Communication.
Demonstrated experience with Empathy.
Demonstrated experience with Time management.
Demonstrated experience with Team player.
Demonstrated experience with Analytical.
Education
Summary
Professional profile
Experience
Fintech Sales Representative
Sold PEP Stores funeral plans and explained benefits to members. Handled client enquiries and ensured accurate data capturing. Met monthly sales and compliance targets
Quality Assurance Assessor
Assessed and calibrated agent calls for quality and compliance. Coached agents on customer service and product knowledge. Reduced errors by giving feedback on communication and processes
Sales consultant
Sold and upsold Standard Bank and FNB short/long term insurance. Promoted to assess sales calls for quality and script adherence. Handled member objections and resolved queries professionally
Sales consultant
Sold Discovery Life cover and explained policy benefits. Built relationships with clients and provided after-sales support
Debt Collector
Arranged payment plans with debtors professionally and empathetically. Maintained accurate records and followed compliance procedures