Experienced Medical Interpreter and Customer Service Specialist with a background in high-volume call centers and diverse communication settings.
Facilitated communication between medical professionals and patients in diverse healthcare scenarios.
Managed customer interactions in call centers, addressing inquiries and resolving issues efficiently.
Handled a high volume of calls related to sales, scheduling, and general customer support.
Maintained clarity and professionalism while managing multiple call types in fast-paced environments.
Language Line Solutions
Receiving many different types of calls such as: Medical (clinics, hospitals, offices, nursing homes, etc.), Banking (acc. openings, claims, frauds, payments, loans, etc.), Services (utilities, insurances, shelters, 911,etc.)
Solvo Call center
Sales agent, Customer service, Experience in high volume of calls, Hotel/Trips scheduling
High School Diploma
Industrial Engineering
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