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Lucia
Customer Service Specialist with experience in Telehealth and Video Calls
Contacto
Managua, Managua Department, Nicaragua
Disponible en CazVid
Competencias
MultitaskingIntermediate
Managed multiple customer inquiries across different channels in a fast-paced BPO setting
Customer ServiceIntermediate
Provided support and assistance to customers, focusing on telehealth and refraction services
HardworkingIntermediate
Consistently committed to completing tasks thoroughly and efficiently in a demanding environment
CuriosityBeginner
Displayed interest in expanding knowledge of telehealth and optical services
Educación
English language
English for Call Centers Academy
Completed Jul 2022
Idiomas
English
Resumen
Experienced in telehealth and optical customer support, adaptable and dedicated to client satisfaction.
Logros Clave
- Provided customer support in telehealth settings, ensuring clear communication during video consultations
- Gained experience in refractionist services within a BPO environment
- Handled multiple customer interactions efficiently, demonstrating multitasking abilities
Experiencia
Costumer Services
Opticall BPO
Jul 2022 - Dec 2024
Telehealth, Video Call, Refractionist
Habilidades
MultitaskingCustomer ServiceHardworkingCuriosity
Publicado en CazVid - 3 jul 2025