Detail-oriented professional with extensive experience in customer service and quality assurance, specializing in team leadership and bilingual communication.
Fluent in English and Spanish, facilitating effective communication in diverse environments.
Expert in developing and implementing quality control measures to enhance service delivery.
Proficient in leading teams, fostering collaboration, and driving performance improvements.
Skilled in providing technical support and troubleshooting for various customer service platforms.
Parque Nacional Volcan Masaya
Sitel Nicaragua S. A.
Stream Global Services Nicaragua
Spi Global Nicaragua
Concentrix Nicaragua
Concentrix Nicaragua
Bachellor
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