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Luis
Customer Service & Virtual Assistant with 6+ years in Call Center Operations
Video resume
Contacto
Competencias
Handled customer interactions in call centers, providing support and resolving issues effectively.
Provided technical assistance to clients, troubleshooting issues related to products or services.
Managed administrative tasks using MS Office tools including Excel, Word, and PDF files.
Effective communicator in multilingual environments, supporting diverse customer needs.
Identified opportunities for process improvement in various projects to enhance efficiency.
Resumen
Experienced call center agent skilled in customer service, technical support, and virtual assistance, with over 6 years of diverse project exposure aiming for remote work opportunities.
Logros Clave
- Accumulated over 6 years of diverse experience across customer service, collections, and technical support roles.
- Worked as a virtual assistant utilizing proficiency in MS Office tools like Excel, Word, and PDF management.
- Gained extensive call center experience across multiple projects since 2017, demonstrating role versatility.