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Luis
Customer Service & Virtual Assistant with 6+ years in Call Center Operations
Video resume
Seeking remote job
I have experience in customer service, tecnical support, collections, sales, report specialist, chat agent and more.
Contact
New York, New York, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions in call centers, providing support and resolving issues effectively.
Technical SupportIntermediate
Provided technical assistance to clients, troubleshooting issues related to products or services.
Virtual AssistanceIntermediate
Managed administrative tasks using MS Office tools including Excel, Word, and PDF files.
Communication SkillsAdvanced
Effective communicator in multilingual environments, supporting diverse customer needs.
Problem SolvingIntermediate
Identified opportunities for process improvement in various projects to enhance efficiency.
Summary
Experienced call center agent skilled in customer service, technical support, and virtual assistance, with over 6 years of diverse project exposure aiming for remote work opportunities.
Key Achievements
- Accumulated over 6 years of diverse experience across customer service, collections, and technical support roles.
- Worked as a virtual assistant utilizing proficiency in MS Office tools like Excel, Word, and PDF management.
- Gained extensive call center experience across multiple projects since 2017, demonstrating role versatility.
Skills
Customer ServiceTechnical SupportVirtual AssistanceCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025