Luis - Customer Service Representative with 10+ years in Call Centers

Aguascalientes, Aguascalientes, MéxicoRemotoen

Accumulated over a decade of experience in customer service, collections, and soft sales.

Consistently practiced active listening, empathy, and honesty in client interactions.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced call center agent specializing in customer support, collections, and soft sales.

Handled multiple call center roles, including upgrading services and soft sales efforts.

Customer ServiceExpert

Provided patient and empathetic support to customers in call center environments.

Active ListeningAdvanced

Effectively understood customer needs and responded accurately during calls.

Sales & UpgradesIntermediate

Performed soft sales tasks including service upgrades at the end of customer interactions.

CollectionsIntermediate

Managed customer accounts to recover dues while maintaining professionalism.

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