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Luis
Customer service representative
Currículo em vídeo
Customer service representative
Patient, active listening, empathy, honesty
Contato
Aguascalientes, Aguascalientes, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided patient and empathetic support to customers in call center environments.
Active ListeningAdvanced
Effectively understood customer needs and responded accurately during calls.
Sales & UpgradesIntermediate
Performed soft sales tasks including service upgrades at the end of customer interactions.
CollectionsIntermediate
Managed customer accounts to recover dues while maintaining professionalism.
Resumo
Experienced call center agent specializing in customer support, collections, and soft sales.
Principais conquistas
- Accumulated over a decade of experience in customer service, collections, and soft sales.
- Consistently practiced active listening, empathy, and honesty in client interactions.
- Handled multiple call center roles, including upgrading services and soft sales efforts.
Habilidades
Customer ServiceActive ListeningSales & UpgradesCollections
Publicado na CazVid - 3 de jul. de 2025