Luz - Property Manager with 5+ years in real estate and administrative support

Organized appointments and managed work schedules across multiple roles, ensuring operational continuity.

Provided support to clients, answered inquiries, and managed communications in various sectors including healthcare and finance.

Held responsibilities in managing residential communities, coordinating maintenance, and improving occupancy rates.

Performed data entry, record management, invoicing, payroll, and report creation using QuickBooks and MS Office tools.

Provided consecutive translations in meetings and everyday conversations, supporting both English and Spanish speakers.

Called the concierge to schedule appointments for clients, Explained what each facility had to offer, Answered prospective clients' questions and concerns, Provided dental information and estimated costs, Set up consultations and provided necessary information for appointments

Made contact with prospective customers to offer equipment financing and working capital loans, Consulted the owner for necessary paperwork to update files, Discussed business statutes with the Secretary of State, Checked owners' credit

Communicated for project organization, Provided customer service and one-on-one meetings to assist the team, Answered incoming calls and supported existing policyholders, Made outbound calls to review policies

Scheduled jobs for clients, Delegated work and oversaw scheduling, Performed administrative duties, Completed payroll accounting weekly, Created monthly reports and invoices using QuickBooks

Provided consecutive translations in meetings, Translated everyday conversations and procedures

Assisted the owner in looking into beachfront real estate, Managed advertising of homes, Verified taxes and outstanding debts on properties

Managed 25-unit residential communities, Increased occupancy and lowered delinquencies, Streamlined maintenance procedures