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Scheduler
Contact
Competencies
Organized appointments and managed work schedules across multiple roles, ensuring operational continuity.
Provided support to clients, answered inquiries, and managed communications in various sectors including healthcare and finance.
Held responsibilities in managing residential communities, coordinating maintenance, and improving occupancy rates.
Performed data entry, record management, invoicing, payroll, and report creation using QuickBooks and MS Office tools.
Provided consecutive translations in meetings and everyday conversations, supporting both English and Spanish speakers.
Education
Languages
Summary
Experienced in managing residential properties, providing exceptional customer service, and supporting business operations with a strong focus on scheduling, communication, and administrative efficiency. Bilingual in English and Spanish, with a background in real estate and client support.
Key Achievements
- Managed 25-unit residential communities, increasing occupancy and reducing delinquencies
- Streamlined maintenance procedures, improving operational efficiency
- Assisted with beachfront real estate analysis and property valuation verifications
Experience
Scheduler
Called the concierge to schedule appointments for clients, Explained what each facility had to offer, Answered prospective clients' questions and concerns, Provided dental information and estimated costs, Set up consultations and provided necessary information for appointments
Sales
Made contact with prospective customers to offer equipment financing and working capital loans, Consulted the owner for necessary paperwork to update files, Discussed business statutes with the Secretary of State, Checked owners' credit
Customer Service Representative
Communicated for project organization, Provided customer service and one-on-one meetings to assist the team, Answered incoming calls and supported existing policyholders, Made outbound calls to review policies
Personal Assistant to the Owner
Scheduled jobs for clients, Delegated work and oversaw scheduling, Performed administrative duties, Completed payroll accounting weekly, Created monthly reports and invoices using QuickBooks
Interpreter
Provided consecutive translations in meetings, Translated everyday conversations and procedures
Real Estate Assistant
Assisted the owner in looking into beachfront real estate, Managed advertising of homes, Verified taxes and outstanding debts on properties
Property Manager
Managed 25-unit residential communities, Increased occupancy and lowered delinquencies, Streamlined maintenance procedures