Malcom - Data Analyst with 5 years of experience in healthcare and finance

Utilized statistical tools and techniques to analyze complex datasets and generate insights.

Wrote and optimized SQL queries for data extraction and manipulation in databases.

Built dashboards and reports using Excel functions, pivot tables, and macros.

Created visual reports and dashboards using Tableau and Power BI to communicate findings.

Provide service and information about the place, Register any person that came to the island, Provide a good customer service

Worked to achieve high customer satisfaction, Problem solving regarding issues, Technical support, perform troubleshooting, guide customers throught their phones.

Worked to achieve high customer satisfaction, Do payments to credit cards, issues about fees.

Worked to achieve high customer satisfaction