María - Project Manager with 10 years of experience in Information Technology

Oversaw planning, execution, and closing of IT projects ensuring delivery objectives.

Maintained active communication with clients and internal teams to align project goals.

Identified potential project risks and implemented mitigation strategies.

Managed and motivated project teams to ensure high performance and collaboration.

Held roles as both an agent and a coach, Developed strong communication skills while interacting with clients from the United States, Australia, and the United Kingdom, Gained expertise in organization, problem-solving, and behavior analysis for implementing improvements

Led teams to success, Developed exceptional leadership skills, Crafted sales strategies based on a deep understanding of products

Supported Track and Trace by updating load statuses through direct driver contact, Resolved unpaid invoices and disputes in Accounting, Secured carriers, negotiated rates, and maintained strong carrier relationships

Managed client communication, Created and edited proposals, presentations, and contracts, Maintained organized digital records, Handled invoicing and payment tracking using Excel, Coordinated with contractors to gather technical information, Conducted research on materials and design references, Organized task checklists and transcribed meeting notes