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Margareth
Customer Service Professional with 5+ years of client advocacy and support
Contacto
Guatemala City, Guatemala, Guatemala
Disponible en CazVid
Competencias
Customer SupportAdvanced
Provided tailored solutions and managed customer relationships to ensure satisfaction.
Team ManagementIntermediate
Led and coordinated team efforts to resolve complex customer issues at Atlassian.
CommunicationAdvanced
Effectively conveyed value propositions and tailored messaging to diverse clients.
Problem-SolvingIntermediate
Addressed complex customer issues through analytical and solution-oriented approaches.
Educación
Bachelor in Business Administration
Esi School of Management
High School Diploma
Colegio Bilingue Campo Real
Idiomas
English
Spanish
Resumen
Experienced in managing customer relationships and resolving complex issues across technology and sales sectors.
Logros Clave
- Managed a team as a Senior Customer Advocate at Atlassian, overseeing complex customer issues
- Tailored solutions and communicated value propositions effectively as a Senior Customer Service Representative at Informal Sales
- Gained diverse experience in addressing customer needs and problem-solving across roles
Experiencia
Senior Customer Advocate/Student
Atlassian
2022 - current
Managing a team, Addressing complex customer issues
Senior Customer Service Representative
Informal Sales
2019 - 2021
Identifying customer needs, Tailoring solutions, Communicating value propositions
Habilidades
Customer SupportTeam ManagementCommunicationProblem-Solving
Publicado en CazVid - 3 jul 2025