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María
Virtual Assistant with customer service and administrative expertise
Video currículum
CazVid
CV
Contacto
Guatemala City, Guatemala, Guatemala
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided efficient customer support, ensuring client satisfaction and issue resolution.
Administrative ProcessesAdvanced
Handled documentation and administrative tasks efficiently within organizational workflows.
Document ManagementIntermediate
Organized and maintained digital and physical documents to ensure accuracy and accessibility.
LeadershipIntermediate
Led team activities and demonstrated initiative in collaborative environments.
AI Document DraftingBeginner
Utilized artificial intelligence tools to assist in drafting and editing documents.
Educación
GED Certificate
Completed 2008
Calusac Universidad de San Carlos de Guatemala
Completed 2011
Resumen
Experienced virtual assistant specializing in customer service, administrative tasks, and document management, with leadership capabilities and AI proficiency.
Logros Clave
- Developed proficiency in document drafting using AI tools
- Demonstrated leadership within team environments
- Managed administrative processes effectively
Experiencia
Customer Service Representaive for FSV
Transactel
2011 - 2012
Customer Care Representative for UPS
Conduent, S.A.
2012 - 2024
Habilidades
Customer ServiceAdministrative ProcessesDocument ManagementLeadershipAI Document Drafting
Publicado en CazVid - 3 jul 2025