This is my profileContact via CazVid
María
Virtual Assistant with customer service and administrative expertise
Video resume
CazVid
CV
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided efficient customer support, ensuring client satisfaction and issue resolution.
Administrative ProcessesAdvanced
Handled documentation and administrative tasks efficiently within organizational workflows.
Document ManagementIntermediate
Organized and maintained digital and physical documents to ensure accuracy and accessibility.
LeadershipIntermediate
Led team activities and demonstrated initiative in collaborative environments.
AI Document DraftingBeginner
Utilized artificial intelligence tools to assist in drafting and editing documents.
Education
GED Certificate
Completed 2008
Calusac Universidad de San Carlos de Guatemala
Completed 2011
Summary
Experienced virtual assistant specializing in customer service, administrative tasks, and document management, with leadership capabilities and AI proficiency.
Key Achievements
- Developed proficiency in document drafting using AI tools
- Demonstrated leadership within team environments
- Managed administrative processes effectively
Experience
Customer Service Representaive for FSV
Transactel
2011 - 2012
Customer Care Representative for UPS
Conduent, S.A.
2012 - 2024
Skills
Customer ServiceAdministrative ProcessesDocument ManagementLeadershipAI Document Drafting
Published on CazVid - Jul 3, 2025