María - Customer Service Specialist with multilingual support and healthcare experience

Extensive experience assisting customers with inquiries, support, and problem resolution in healthcare, telecommunications, and travel sectors.

Provided support in English and Spanish across multiple roles, enhancing customer experience and issue resolution.

Managed patient appointment scheduling and travel assistance services, ensuring timely and effective support.

Utilized Office Package and Amadeus software to perform administrative and support functions efficiently.

Schedule medical appointments for patients in the US.

Email and chat support services for Stripe customers in the US and around the world.

Assistance in English and Spanish to customers in the United States (work practice for the SENA degree)

Assistance to travelers when they had a problem during their trip, whether searching for their lost luggage or sending a doctor to their hotels.