Motivated customer service and quality assurance professional with experience in BPO industry, skilled in communication, adaptability, and multitasking.
Provided customer support through various channels such as video calls, chat, and phone calls
Applied basic sales techniques in customer interactions to assist client needs
Utilized effective communication skills in customer support and social media management
Managed multiple tasks efficiently in a fast-paced BPO setting
Opticall BPO
Girl Scouts Nation’s Capital
Internationals Relations
Acquired basic skills in handling software tools and managing social media platforms