Maruan - IT and Customer Support Specialist with over 7 years in tech

Caracas, Distrito Federal, VenezuelaRemotoen

Gained extensive experience in CRM management, chat, emails, and technical support.

Handled complex English conversations with CEFR level EC1 proficiency.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced IT and customer support professional with over 7 years of expertise in technical assistance, CRM management, and communication in English.

Video Resume

Logros Clave

Managed Slack and operating systems as part of technical support duties.

Habilidades

Customer SupportAdvanced

Provided support via chat and email, addressing customer inquiries effectively.

CRM ManagementIntermediate

Managed Customer Relationship Management tools to maintain customer data and support interactions.

Technical OperationsIntermediate

Handled OS management, technical tasks, and tool utilization including Slack.

Language & CommunicationAdvanced

Conducted complex conversations in English with high proficiency, supporting international clients.

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