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Maruan
Looking for remote work in Caracas
Video currículum
Resume
I have over 7 years of experience in the field
Contacto
Caracas, Distrito Federal, Venezuela
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportAdvanced
Provided support via chat and email, addressing customer inquiries effectively.
CRM ManagementIntermediate
Managed Customer Relationship Management tools to maintain customer data and support interactions.
Technical OperationsIntermediate
Handled OS management, technical tasks, and tool utilization including Slack.
Language & CommunicationAdvanced
Conducted complex conversations in English with high proficiency, supporting international clients.
Resumen
Experienced IT and customer support professional with over 7 years of expertise in technical assistance, CRM management, and communication in English.
Logros Clave
- Gained extensive experience in CRM management, chat, emails, and technical support.
- Handled complex English conversations with CEFR level EC1 proficiency.
- Managed Slack and operating systems as part of technical support duties.
Habilidades
Customer SupportCRM ManagementTechnical OperationsLanguage & Communication
Publicado en CazVid - 3 jul 2025