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Maruan

Looking for remote work in Caracas

Currículo em vídeo

Resume
I have over 7 years of experience in the field

Contato

Caracas, Distrito Federal, Venezuela
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer SupportAdvanced

Provided support via chat and email, addressing customer inquiries effectively.

CRM ManagementIntermediate

Managed Customer Relationship Management tools to maintain customer data and support interactions.

Technical OperationsIntermediate

Handled OS management, technical tasks, and tool utilization including Slack.

Language & CommunicationAdvanced

Conducted complex conversations in English with high proficiency, supporting international clients.

Resumo

Experienced IT and customer support professional with over 7 years of expertise in technical assistance, CRM management, and communication in English.

Principais conquistas

  • Gained extensive experience in CRM management, chat, emails, and technical support.
  • Handled complex English conversations with CEFR level EC1 proficiency.
  • Managed Slack and operating systems as part of technical support duties.

Habilidades

Customer SupportCRM ManagementTechnical OperationsLanguage & Communication
Publicado na CazVid - 3 de jul. de 2025
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