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Mauricio
Customer Service and Hospitality Specialist with 10+ years of diverse experience
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Competencias
Provided customer support in retail, hospitality, and call center environments ensuring client satisfaction.
Communicated fluently in English, Italian, French, and Portuguese across diverse professional settings.
Supported and organized international conferences and corporate events, managing protocols and logistics.
Handled procurement, distribution, and logistics management in food, beverages, and retail sectors.
Supervised teams in hotel, call center, and management roles, fostering operational efficiency.
Educacion
Idiomas
Resumen
Dedicated professional with over a decade of experience in customer support, hotel management, event coordination, and team leadership. Skilled in multiple languages and adept at managing diverse client needs, ensuring high levels of satisfaction. Adept at logistics, protocol, and operational...
Logros Clave
- Managed multilingual customer support for major clients like Best Buy and DirecTV, demonstrating high adaptability.
- Led general management operations at SOLUCIONES Y PRODUCTOS S.A., overseeing strategic planning and team coordination.
- Coordinated international events and protocol activities for high-profile conferences, enhancing organizational reputation.