CazVid - Video Resumes That Work
CazVidEste é o meu perfil
ENESPT
Contato pela CazVid

Este perfil está escrito em inglês

M

Mauricio

Gerente General

Contato

Panamá, Panamá, Panama
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Provided customer support in retail, hospitality, and call center environments ensuring client satisfaction.

Multilingual CommunicationAdvanced

Communicated fluently in English, Italian, French, and Portuguese across diverse professional settings.

Event CoordinationIntermediate

Supported and organized international conferences and corporate events, managing protocols and logistics.

Logistics & Supply ChainIntermediate

Handled procurement, distribution, and logistics management in food, beverages, and retail sectors.

Team LeadershipIntermediate

Supervised teams in hotel, call center, and management roles, fostering operational efficiency.

Formação acadêmica

Licenciatura
UNIVERSIDAD FERMÍN TORO - VENEZUELA
Completed Diciembre - 2006
T.S.U.
INSTITUTO UNIVERSITARIO EXPERIMENTAL DE TECNOLOGÍA “ANDRÉS ELOY BLANCO” – VENEZUELA
Completed Diciembre - 2000

Idiomas

InglésFluido
Italiano
Francés
Portugués

Resumo

Dedicated professional with over a decade of experience in customer support, hotel management, event coordination, and team leadership. Skilled in multiple languages and adept at managing diverse client needs, ensuring high levels of satisfaction. Adept at logistics, protocol, and operational...

Principais conquistas

  • Managed multilingual customer support for major clients like Best Buy and DirecTV, demonstrating high adaptability.
  • Led general management operations at SOLUCIONES Y PRODUCTOS S.A., overseeing strategic planning and team coordination.
  • Coordinated international events and protocol activities for high-profile conferences, enhancing organizational reputation.

Experiência

Customer Service Agent / Primary Support Agent. Best Buy

SITEL PANAMÁ
Septiembre 2021 - Noviembre 2023

Gerente General

SOLUCIONES Y PRODUCTOS S.A. (BREW STOP)
Junio 2019 - Mayo 2021

Agente de Call Center. Home Theater / Appliances. Best Buy US

ALORICA PANAMÁ
Junio 2020 - Febrero 2021

Agente Call Center, Ventas para DirecTV y AT&T en E.E.U.U.

SITEL PANAMÁ
Noviembre 2017 - Noviembre 2018

Recepción – Auditor Nocturno - Concierge

ROYAL SONESTA HOTEL & CASINO
Febrero 2015 - Septiembre 2016

Recepción – Auditor Nocturno - Concierge. Operador Telefónico / Departamento Reservas

CLARION VICTORIA HOTEL & SUITES
Abril 2013 - Abril 2015

Asistente de Logística, Compras, Atención al Cliente, ventas al mayor y detal de alimentos, licores, delicatesen, Ventas corporativas, Gestión en la distribución de productos

GULA BODEGÓN GOURMET C.A.
Enero 2011 - Enero 2013

Coordinador de turno - Call Center

INTERCABLE VENEZUELA
Noviembre 2003 - Diciembre 2010

Agente de Tráfico Aéreo - Asistencia al pasajero - Aeropuerto

LÍNEA AÉREA AEROPOSTAL C.A.
Octubre 2002 - Noviembre 2003

Agente de Recepción. Departamento de reservas. Atención al Huésped. Concierge. Call Center. Entrenamiento. Asistente y Coordinador de Eventos

HOTEL GRAN MELIÁ CARACAS
Enero 2001 - Octubre 2002

Habilidades

Customer ServiceMultilingual CommunicationEvent CoordinationLogistics & Supply ChainTeam Leadership
Publicado na CazVid - 17 de mai. de 2026
Ver mais candidatos em PanamáEm espanhol
  1. Início
  2. /Contrate em Panama
  3. /Panamá
  4. /Mauricio
Contato Mauricio