Experienced professional with over 5 years in customer service, logistics, and administrative roles within healthcare and organizational settings. Skilled in managing communications, coordinating materials, and supporting operational workflows.
Provided multi-channel support to clients and patients, resolving issues efficiently.
Managed stock, documentation, and operational coordination in healthcare and clinic settings.
Organized procurement, shipping, and collection logistics for materials and tender processes.
Handled data entry, documentation, and form processing in academic and healthcare environments.
JK Medical
Customer service on multiple channels (email, WhatsApp, calls), Management and organization of materials with institutions, social works and private clients, Order management and coordination with suppliers, Control of incoming and outgoing materials, Responsible for the management of materials for national tenders (PAMI), Coordination of purchase orders and shipping and collection logistics, Processing and control of documentation, Resolution of problems related to coordination, emergencies or shortages
Casa Fusa Santa Fe
Customer service, Stock management and maintenance of the establishment, Coordination with suppliers, Handling of payments and money (doctors, bank deposits), Management of patient documentation, authorizations and benefits, Organization of events, training, talks and courses at the clinic
Sanatorio San Geronimo
Customer service, Patient admission and discharge, Authorizations, Surgeries, Bed management and administration
Bachelor of Social Work
Supported social media activities using management tools to engage audiences.
UAnahuac University Cancun
Completing forms, Uploading documentation, Data and preparing documents