Maximiliano avatar

Maximiliano - Customer Service & Administrative Professional with 5-6 years experience

Buenos Aires, Buenos Aires F.D., Argentinaen
Managed customer service operations across multiple communication channels at JK Medical
Coordinated materials and logistics for national tenders including PAMI at JK Medical
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Summary

Experienced professional with over 5 years in customer service, logistics, and administrative roles within healthcare and organizational settings. Skilled in managing communications, coordinating materials, and supporting operational workflows.

Video Resume

Key Achievements

Skills

Customer ServiceAdvanced

Provided multi-channel support to clients and patients, resolving issues efficiently.

Administrative ManagementIntermediate

Managed stock, documentation, and operational coordination in healthcare and clinic settings.

Logistics & CoordinationIntermediate

Organized procurement, shipping, and collection logistics for materials and tender processes.

Office & Data ManagementIntermediate

Handled data entry, documentation, and form processing in academic and healthcare environments.

Social Media ManagementBeginner

Supported social media activities using management tools to engage audiences.

Languages

English(Intermediate)Spanish(Native)

Experience

Logistics and Customer Service Coordinator

JK Medical

Feb. 2024 - Present

Customer service on multiple channels (email, WhatsApp, calls), Management and organization of materials with institutions, social works and private clients, Order management and coordination with suppliers, Control of incoming and outgoing materials, Responsible for the management of materials for national tenders (PAMI), Coordination of purchase orders and shipping and collection logistics, Processing and control of documentation, Resolution of problems related to coordination, emergencies or shortages

Administrative and Accounting Manager

Casa Fusa Santa Fe

Mar. 2022 - Aug. 2023

Customer service, Stock management and maintenance of the establishment, Coordination with suppliers, Handling of payments and money (doctors, bank deposits), Management of patient documentation, authorizations and benefits, Organization of events, training, talks and courses at the clinic

Administrative

Sanatorio San Geronimo

Jul. 2019 - Dic. 2021

Customer service, Patient admission and discharge, Authorizations, Surgeries, Bed management and administration

Laboratory intern

UAnahuac University Cancun

Aug. 2015 - Dec. 2018

Completing forms, Uploading documentation, Data and preparing documents

Education

National University of Litoral

Bachelor of Social Work

Completed Present
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