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Melannie
Administrative Assistant
Contacto
Competencias
Demonstrated experience with Clinical Case Coordination.
Demonstrated experience with Patient Education & Communication.
Demonstrated experience with EMR & EHR Systems.
Demonstrated experience with Insurance Billing & ICD Coding.
Demonstrated experience with Care Documentation & Compliance.
Educación
Idiomas
Resumen
Administrative Assistant open to new opportunities
Experiencia
Administrative Assistant
Coordinate and schedule therapy services for injured workers based on approved treatment referrals and care plans.. Process and distribute approved referrals from Nurse Case Managers to designated treating facilities, referring facilities, and billing departments.. Review all incoming mail and emails and distribute all important information to adjusters in ICE (CCMSI system).. Communicate with healthcare facilities to obtain updates regarding appointment scheduling, treatment status, medical reports, and other necessary documentation.. Maintain and update spreadsheets tracking approved MRI’s and approved referrals for HISD and Ethos, ensuring accurate and organized records, and provide updated documentation on a monthly basis.
Medical Assistant
Assist physicians in both medical and surgical procedures.. Coordinate patient care by reviewing and explaining lab results, imaging findings, and treatment plans.. Perform insurance billing using ICD codes.. Document care across multiple EMR systems.. Manage high-volume phone lines, scheduling, and administrative workflows.. Serve as liaison between providers, patients, and insurance companies.
Medical Assistant
Supported hormone therapy procedures, patient education, and documentation.. Managed patient intake, vital signs, medication administration, blood draws, IV therapy, and minor procedures.. Prepared medications and processed prior authorizations.
Center Administrator / Scheduler
Coordinated schedules, communications, onboarding, billing, payroll support, and documentation while supporting care plans for children with autism in a compliance-focused environment.
Pharmacy Technician
Filled 50–200 prescriptions daily.. Handled insurance billing, patient support, scheduling, payments, and COVID-19 testing.. Maintained strict HIPAA compliance.