Dedicated professional experienced in bilingual teaching, classroom management, and customer service. Skilled at managing student records, developing engaging educational activities, and providing technical support in high-pressure environments.
Organized and managed classroom environments to facilitate student learning and behavioral discipline.
Tracked academic and behavioral development through assessments and reports, informing instruction and parent communication.
Assisted customers and students fluently in English and Spanish, ensuring clear communication in support and educational contexts.
Maintained effective contact with parents, staff, and students, supporting organizational and educational activities.
Cofradía’s Bilingual School
Planning and organizing academic activities and educational materials., Recording and monitoring student progress through assessments and reports., Maintaining constant communication with parents and coordinating with teaching staff., Developing time management and classroom management skills.
San Jerónimo Bilingual School
Managing students’ academic and behavioral records., Preparing performance reports and providing individual follow-up., Coordinating school activities and supporting the institution with organizational tasks., Direct interaction with parents, strengthening communication and service skills.
Startek
Assisting customers in English and Spanish, efficiently handling inquiries and complaints., Detailed case documentation, request follow-up, and use of internal systems., Resolving technical and administrative issues while meeting quality metrics., Experience working under pressure and managing...
High School Diploma
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