Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Miguel
Customer Service Agent with multilingual skills and issue resolution expertise
Video resume
Contacto
Competencias
Handled customer interactions efficiently, resolving issues and ensuring customer satisfaction.
Communicated fluently in English, Portuguese, Spanish, and French, facilitating diverse client interactions.
Accurately documented customer cases to ensure quality tracking and follow-up actions.
Resolved customer issues effectively via phone, demonstrating problem-solving skills and patience.
Educacion
Idiomas
Resumen
A dedicated bilingual agent experienced in assisting clients through various languages and resolving diverse issues efficiently, committed to delivering high-quality customer service.
Logros Clave
- Provided bilingual customer support at Teleperformance, assisting English-speaking clients via phone.
- Efficiently documented customer cases, ensuring accurate resolution tracking and follow-up.
- Gained experience in handling diverse customer issues, demonstrating adaptability across languages and scenarios.
Experiencia
Bilingual Agent (C1)
Assisted customers in English via phone., Resolved issues efficiently., Documented cases accurately.