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Miguel
Customer Service Agent with multilingual skills and issue resolution expertise
Currículo em vídeo
Contato
Competências
Handled customer interactions efficiently, resolving issues and ensuring customer satisfaction.
Communicated fluently in English, Portuguese, Spanish, and French, facilitating diverse client interactions.
Accurately documented customer cases to ensure quality tracking and follow-up actions.
Resolved customer issues effectively via phone, demonstrating problem-solving skills and patience.
Formação acadêmica
Idiomas
Resumo
A dedicated bilingual agent experienced in assisting clients through various languages and resolving diverse issues efficiently, committed to delivering high-quality customer service.
Principais conquistas
- Provided bilingual customer support at Teleperformance, assisting English-speaking clients via phone.
- Efficiently documented customer cases, ensuring accurate resolution tracking and follow-up.
- Gained experience in handling diverse customer issues, demonstrating adaptability across languages and scenarios.
Experiência
Bilingual Agent (C1)
Assisted customers in English via phone., Resolved issues efficiently., Documented cases accurately.