Dedicated hospitality professional experienced in customer service, POS operations, and food safety. Adept at multitasking in dynamic environments to ensure guest satisfaction and operational efficiency.
Excelled in interpersonal and communication skills to deliver excellent service and handle customer interactions effectively.
Operated POS systems for billing, order processing, and restocking, contributing to smooth restaurant and hotel transactions.
Developed extensive knowledge of menus to assist customers efficiently and improve ordering processes.
Assisted in food preparation ensuring safety standards, contributing to overall service quality.
Radisson Hotel & Convention Center OR Tambo
Table setting, Customer service and communication, Food preparation and safety, Bill computation and POS Systems, Menu memorization, Time management and problem solving, Bar terminology expertise
Grade 12
Certificate
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Managed multiple tasks in a fast-paced hotel setting, resolving issues promptly to maintain customer satisfaction.
