Natalie - Customer Service Specialist with diverse experience in hospitality and executive sales

Provided support and understood customer needs in hospitality and virtual assistance roles.

Extensive experience in document and communication management across various roles.

Managed planning and organization of business events and trips for aviation clients.

Collaborated effectively within teams and adapted to dynamic work environments.

Greeting customers and explaining the concept of the place, Helping customers place their orders and getting their food and drinks to their table, Keeping the tables cleaned throughout the day, Sweeping and mopping the floors every other day

Answering inbound calls as the receptionist, Helping clients of our customers that required assistance, Following a script for every call answered, Assisting manager with improving scripts for certain customers

Offering maintenance and varied services to the executive aviation market, Cold calling leads and researching aircraft owners, Building rapport with aircraft owners, Scheduling appointments and planning week-long trips to visit businesses, Planning trips for yearly aviation conferences and...