Results-driven software engineer with comprehensive experience in full-stack development, leading projects, and mentoring teams.
Applied JavaScript for frontend development and dynamic user interfaces.
Utilized React.js to build modular, maintainable frontend components.
Developed backend services and APIs using Node.js environment.
Worked with MySQL and MongoDB for data storage and retrieval solutions.
TELEPERFORMANCE PERU
Bilingual analyst for quality processes for medical insurance claims at Centene corporation based in USA., Q&A analyst to ensure HIPAA compliance with the parameters established by the company and ensure the metrics established monthly by the company.
TELEPERFORMANCE PERU
Used questioning and listening skills to respond customer's enquiries by telephone calls about their medical insurance coverage, pharmacy and paperwork related to it., Helped customers with issues they experience., Provided customers with detailed information about new products and services updates., Utilized customer service software to track and resolve customer issues.
INVOLVE
Interpreter working from home assisting immigrants in USA., Assisted with legal terminology., Responded phone calls and inquiries between lawyers and Latin-American people living in USA.
WEBHELP PERU S.A.C.
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Managed codebases using Git for version control and collaboration.
Handled client's requests for Arc'teryx, a Canadian outdoor clothing company., Assisted with claims and technical gear., Responded client inquiries in a professional and timely manner.
WORLD CONNECT
Translated letters for Compassion international from children from Peru and Bolivia., Translated letters for Compassion international from sponsors from many different countries.
