Versatile professional with experience in real-time interpretation, customer service, and technical support. Skilled in bilingual communication with a focus on accuracy and cultural sensitivity. Proven ability to manage client interactions effectively across various industries.
Proficient in English and Spanish, used in interpretation and customer support roles.
Excelled in providing clear, effective communication and conflict resolution in diverse interactions.
Handled inquiries, troubleshooting, and customer service tasks across multiple platforms.
Utilized CRM tools and Microsoft Office to document and manage customer interactions.
Global Interpreting
Provided real-time interpretation services between English and Spanish speakers., Ensured accuracy and cultural sensitivity during calls., Assisted clients in various fields including healthcare and customer support.
Concentrix
Maintained a professional and empathetic tone at all times.
IBEX
Responded to customer inquiries via phone and chat., Met performance goals related to customer satisfaction and call handling time., Provided product support and troubleshooting assistance.
Currently enrolled
High School Diploma
Descubre otros profesionales con experiencia similar
