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N

Nkosi

Receptionist

Contacto

Durban, KwaZulu-Natal, South Africa
Disponible en CazVid
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Competencias

Microsoft Office SuiteAdvanced

Utilized Word, Excel, and other MS Office tools for reports, documentation, and communication.

Customer ServiceIntermediate

Engaged with guests and clients, addressing inquiries, handling complaints, and ensuring satisfaction.

Administrative SupportIntermediate

Performed filing, report management, and data organization to support hotel and resort operations.

Communication SkillsIntermediate

Handled incoming calls, provided clear information, and facilitated guest and staff communication.

Educación

Higher Cert. Office Administration
Durban University of Technology
Completed 2023
Diploma in Tourism Management
Rosebank College

Resumen

Experienced hospitality professional skilled in front desk operations, guest relations, and administrative support. Proven ability to manage multiple tasks efficiently in diverse environments.

Logros Clave

  • Managed night cash-ups and coordinated accounts documentation at Blue Marlin Hotel.
  • Handled guest bookings and accommodation arrangements, ensuring smooth operations.
  • Provided diverse customer service and administrative support at multiple hospitality locations.

Experiencia

Receptionist

Blue Marlin Hotel
2023

Processing cash-ups during the night shifts., Filing the accounts department dockets., Answering and directing incoming calls., Handling monthly reports for the Reserve Manager., Cashier at the reserve’s curio shop., Making bookings and accommodation arrangements for guests.

Reception and Housekeeping

Ezemvelo Oribi Gorge Nature Reserve
2022

Habilidades

Microsoft Office SuiteCustomer ServiceAdministrative SupportCommunication Skills
Publicado en CazVid - 17 may 2026
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