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Receptionist
Contact
Competencies
Utilized Word, Excel, and other MS Office tools for reports, documentation, and communication.
Engaged with guests and clients, addressing inquiries, handling complaints, and ensuring satisfaction.
Performed filing, report management, and data organization to support hotel and resort operations.
Handled incoming calls, provided clear information, and facilitated guest and staff communication.
Education
Summary
Experienced hospitality professional skilled in front desk operations, guest relations, and administrative support. Proven ability to manage multiple tasks efficiently in diverse environments.
Key Achievements
- Managed night cash-ups and coordinated accounts documentation at Blue Marlin Hotel.
- Handled guest bookings and accommodation arrangements, ensuring smooth operations.
- Provided diverse customer service and administrative support at multiple hospitality locations.
Experience
Receptionist
Processing cash-ups during the night shifts., Filing the accounts department dockets., Answering and directing incoming calls., Handling monthly reports for the Reserve Manager., Cashier at the reserve’s curio shop., Making bookings and accommodation arrangements for guests.