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Nompumelelo

Fraud and Risk Management Specialist with over 12 years in Financial Services and Retail

Contacto

Johannesburg, Gauteng, South Africa
Disponible en CazVid
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Competencias

Fraud Detection & PreventionExpert

Extensive experience in identifying and mitigating fraud risks within retail and financial sectors.

Risk & ComplianceAdvanced

Skilled in assessing risks, ensuring regulatory compliance, and implementing preventive controls.

Customer Account ManagementIntermediate

Proficient in managing customer credit records and resolving disputes efficiently.

Investigative AnalysisAdvanced

Strong analytical skills in investigations related to fraud and suspicious activities.

Educacion

Grade 12
Altmont Technical School
Completed 1997
Fashion Design
Perseverance Italian Design Fashion School
Completed 2007
Project Management
IQ Academy
Completed 2014
National Certificate in CTFL Manufacturing Processes
SewAfrica
Completed 2021
National Certificate in CTFL Manufacturing Processes
FP&M Seta
Completed 2021

Idiomas

EnglishRead, Write and Speak
IsiZuluRead, Write and Speak
IsiXhosaRead, Write and Speak
SesothoRead and Speak

Resumen

Dedicated risk and fraud management specialist with extensive experience in fraud detection, investigations, and compliance across retail and financial industries. Proven ability to implement effective controls and support operational teams.

Logros Clave

  • Led account dispute investigations, enhancing fraud detection efficiency at Edcon.
  • Implemented fraud prevention strategies in risk and compliance roles, reducing fraud incidents.
  • Provided expert support to stores on fraud-related issues across South Africa, improving resolution times.
  • Conducted purchase analytics to identify suspicious activities, strengthening fraud prevention measures.

Experiencia

Fraud Agent

Edcon
2008 - 2015

Account Disputes investigations. Fraud Detection. Outbound Calls

Risk and Compliance Associate

Accenture
2015 - 2016

Purchase analytics. Investigations. Fraud Detection and Prevention

Fraud Call Centre Agent

Edcon
2016 - 2020

Check customer credits records from XDS. New card linking and replacement. Assist stores with fraud related queries in and out of SA

Habilidades

Fraud Detection & PreventionRisk & ComplianceCustomer Account ManagementInvestigative Analysis
Publicado en CazVid - 2 jun 2026
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