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Nury
Customer Service & Retention Agent with 3+ years experience in Telecom & Logistics
Video resume
Retention agent
Retention agent for cable internet and phone campaign. nCustomer service representative for a shipping company.
Contacto
Managua, Managua, Nicaragua
Abierto a remoto
Disponible en CazVid
Competencias
Customer RetentionIntermediate
Implemented strategies to retain customers in telecom campaigns, ensuring customer satisfaction.
Customer ServiceIntermediate
Provided support and resolved issues for clients in a logistics and telecommunications context.
CommunicationIntermediate
Effectively communicated with customers to address their needs and retain their business.
Client Relationship ManagementIntermediate
Maintained ongoing relationships with customers to foster loyalty and address concerns.
Resumen
Experienced professional with over three years in customer retention and client support within telecom and logistics sectors.
Logros Clave
- Retained customers effectively in cable, internet, and phone campaigns for over three years.
- Handled customer queries and provided support for a shipping company as a Customer Service Representative.
- Gained experience in client retention and service across diverse industries.
Habilidades
Customer RetentionCustomer ServiceCommunicationClient Relationship Management
Publicado en CazVid - 3 jul 2025