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Nury
Customer Service & Retention Agent with 3+ years experience in Telecom & Logistics
Video resume
Retention agent
Retention agent for cable internet and phone campaign. nCustomer service representative for a shipping company.
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer RetentionIntermediate
Implemented strategies to retain customers in telecom campaigns, ensuring customer satisfaction.
Customer ServiceIntermediate
Provided support and resolved issues for clients in a logistics and telecommunications context.
CommunicationIntermediate
Effectively communicated with customers to address their needs and retain their business.
Client Relationship ManagementIntermediate
Maintained ongoing relationships with customers to foster loyalty and address concerns.
Summary
Experienced professional with over three years in customer retention and client support within telecom and logistics sectors.
Key Achievements
- Retained customers effectively in cable, internet, and phone campaigns for over three years.
- Handled customer queries and provided support for a shipping company as a Customer Service Representative.
- Gained experience in client retention and service across diverse industries.
Skills
Customer RetentionCustomer ServiceCommunicationClient Relationship Management
Published on CazVid - Jul 3, 2025