Oluwabukola

Customer service representative

I work as a data entry and escalation agent. My work requires paying attention to details and solving issues that arise from time to time on accounts from the clients. I work with excel, maps and outlook. The essence of my job is to make sure all accounts are processed correctly with no mistakes and all conflicts are resolved unless it is beyond my ability where I have to escalate to the appropriate quarters for further resolution. I also have experience with processing accounts due for legal