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Osbaldo Moreno Pérez's avatar
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Osbaldo Moreno Pérez

Mapastepec, Chiapas, Mexico

Field Engineer with 5+ years of technical support and system administration

  • Provided on-site technical support for Dell equipment under warranty at Unisys México.
  • Managed incident control and administration for tech support at Shopinn.mx.
  • Led support team overseeing server maintenance, backups, and security audits at Conjurado Digital.
Technical Support
Advanced
Delivered technical assistance for hardware replacement and troubleshooting across different roles.
Server & Web Administration
Intermediate
Managed servers and web environments, performing routine maintenance and security audits.
Programming & Web Development
Intermediate
Experienced in programming languages like Java and .NET, and web development technologies such as HTML, PHP, and MySQL.
Incident & Problem Management
Advanced
Handled incident tracking, control, and resolution for technical issues within organizational contexts.
Educational Support & Testing
Beginner
Experience in applying exams to adult learners, supporting educational processes.

Languages

Español
Nativo
Inglés
Intermedio
See Full Skillset on CazVid
Julio 2021 - Marzo 2024
Field Engineer 4
Unisys de México SA de CV
Soporte técnico en sitio para reemplazo de partes en garantía de equipos marca Dell.
Enero 2021 - Abril 2021
Administrador del área de soporte técnico
Agencia de publicidad Shopinn MX
Gestión, control y administración de incidencias técnicas para los usuarios de Shopinn.mx.
Junio 2016 - Diciembre 2020
Encargado del equipo de soporte técnico
Conjurado Digital de México S. de R.L.
Administración de servidores web, ejecución de rutinas de mantenimiento, respaldos y auditorías de seguridad a servidores web de entorno privado y/o compartido.
Marzo 2013 - Mayo 2016
Ingeniero de soporte técnico
DigitalServer Latin America y Caribe S.C.
Verificación, monitoreo y seguimiento a solicitudes y/o fallas técnicas en servidores web y bases de datos.
Enero 2009 - Noviembre 2012
Coordinador Aplicador de Exámenes
Instituto de Educación para Adultos
Aplicación de exámenes a adultos de educación básica.
Enero 2009 - Junio 2009
Técnico de mantenimiento preventivo y correctivo
Servicio de mantenimiento a equipos de cómputo “ROMM”
View Complete Work History
🎓
Instituto Tecnológico de Tuxtla Gutiérrez
Título Profesional
Completed 2012
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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