This is my profileContact via CazVidOsbaldo
Field Engineer with 5+ years of technical support and system administration
Contact
Competencies
Delivered technical assistance for hardware replacement and troubleshooting across different roles.
Managed servers and web environments, performing routine maintenance and security audits.
Experienced in programming languages like Java and .NET, and web development technologies such as HTML, PHP, and MySQL.
Handled incident tracking, control, and resolution for technical issues within organizational contexts.
Experience in applying exams to adult learners, supporting educational processes.
Education
Languages
Summary
Experienced in providing technical support, server management, and web development across various sectors, with a focus on reliability and security.
Key Achievements
- Provided on-site technical support for Dell equipment under warranty at Unisys México.
- Managed incident control and administration for tech support at Shopinn.mx.
- Led support team overseeing server maintenance, backups, and security audits at Conjurado Digital.
Experience
Field Engineer 4
Soporte técnico en sitio para reemplazo de partes en garantía de equipos marca Dell.
Administrador del área de soporte técnico
Gestión, control y administración de incidencias técnicas para los usuarios de Shopinn.mx.
Encargado del equipo de soporte técnico
Administración de servidores web, ejecución de rutinas de mantenimiento, respaldos y auditorías de seguridad a servidores web de entorno privado y/o compartido.
Ingeniero de soporte técnico
Verificación, monitoreo y seguimiento a solicitudes y/o fallas técnicas en servidores web y bases de datos.
Coordinador Aplicador de Exámenes
Aplicación de exámenes a adultos de educación básica.