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Oscar
Customer Service Specialist with 5+ years in BPO industry
Video resume
Lawer
Most of my experiece is in BPO industry with companies such as Teleperformance, Sitel, and Comcemtrix as a customer service representative in campaings like AETNA, SPRINT POST PAID, SEARS REPAIR CUSTOMER CARE and CAPITAL ONE CUSTOMER PROTECTION.
Contacto
Riohacha, La Guajira Department, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided customer support and resolution in various BPO campaigns, ensuring client satisfaction.
Communication SkillsAdvanced
Effectively communicated with customers and handled inquiries in high-volume call environments.
MultitaskingIntermediate
Managed multiple campaigns and customer issues simultaneously in fast-paced settings.
Problem SolvingIntermediate
Resolved customer issues by listening carefully and providing appropriate solutions.
Resumen
Dedicated customer service representative with over 5 years of experience supporting clients like AETNA, Sprint, and Capital One within the BPO sector.
Logros Clave
- Gained extensive experience working with major clients such as AETNA, SPRINT, and CAPITAL ONE.
- Supported multi-channel customer service campaigns, including post-paid plans and customer protection.
- Contributed to customer satisfaction in fast-paced BPO settings with reputable companies like Teleperformance, Sitel, and Concentrix.
Habilidades
Customer ServiceCommunication SkillsMultitaskingProblem Solving
Publicado en CazVid - 3 jul 2025