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Oscar

Lawer

Video currículum

Lawer
Most of my experiece is in BPO industry with companies such as Teleperformance, Sitel, and Comcemtrix as a customer service representative in campaings like AETNA, SPRINT POST PAID, SEARS REPAIR CUSTOMER CARE and CAPITAL ONE CUSTOMER PROTECTION.

Contacto

Riohacha, La Guajira Department, Colombia
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Competencias

Customer ServiceAdvanced

Provided customer support and resolution in various BPO campaigns, ensuring client satisfaction.

Communication SkillsAdvanced

Effectively communicated with customers and handled inquiries in high-volume call environments.

MultitaskingIntermediate

Managed multiple campaigns and customer issues simultaneously in fast-paced settings.

Problem SolvingIntermediate

Resolved customer issues by listening carefully and providing appropriate solutions.

Resumen

Dedicated customer service representative with over 5 years of experience supporting clients like AETNA, Sprint, and Capital One within the BPO sector.

Logros Clave

  • Gained extensive experience working with major clients such as AETNA, SPRINT, and CAPITAL ONE.
  • Supported multi-channel customer service campaigns, including post-paid plans and customer protection.
  • Contributed to customer satisfaction in fast-paced BPO settings with reputable companies like Teleperformance, Sitel, and Concentrix.

Habilidades

Customer ServiceCommunication SkillsMultitaskingProblem Solving
Publicado en CazVid - 3 jul 2025
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