Oscar - Dispatch Coordinator with 5+ years in logistics and customer support

San Salvador, San Salvador Department, El Salvadoren

Coordinated daily dispatch operations to ensure timely delivery of goods.

Delivered technical support, resolving hardware and software issues effectively.

Publicado en CazVid

Resumen

Dedicated professional with expertise in logistics coordination and technical customer support, skilled in communication, problem-solving, and team collaboration.

Logros Clave

Managed communication channels among drivers, warehouse staff, and customers to optimize logistics efficiency.

Habilidades

Dispatch OperationsAvanzado

Managed daily dispatch activities ensuring operational efficiency and punctual deliveries.

Technical SupportIntermedio

Provided technical troubleshooting for hardware and software issues for Dell customers.

Customer ServiceAvanzado

Delivered customer care via phone and email, consistently meeting satisfaction targets.

Communication & CoordinationAvanzado

Facilitated communication between drivers, warehouse staff, and clients to streamline operations.

Teamwork & Leadership

Experiencia

Active dispatch coordinator

Metropolitan Warehouse and Delivery

2019 - 2025

Coordinated daily dispatch operations ensuring timely delivery of goods to clients., Managed communication between drivers, warehouse staff, and customers to optimize logistics., Monitored shipment schedules and resolved delivery issues promptly to maintain customer satisfaction., Maintained...

Technical support &amp; Customer Care Representative

Concentrix - Dell account

2011 - 2018

Delivered technical support to Dell customers, resolving hardware and software issues effectively and efficiently., Provided customer care through phone, email and consistently meeting quality and satisfaction targets., Collaborated with escalation teams to resolve advanced technical issues and...