Experienced support and sales specialist with over 5 years of delivering customer satisfaction and driving sales initiatives across financial and e-commerce sectors.
Delivered high-quality customer support across various roles, resolving issues and maintaining satisfaction.
Supported sales initiatives and assisted with credit-related services, including promotions and account management.
Provided troubleshooting for seller and customer platform issues at Amazon and other companies.
Utilized Microsoft Word and PowerPoint for documentation and presentations as part of support tasks.
Amazon
Provided dedicated support to sellers, resolving issues related to sales and account management., Assisted with troubleshooting and guided sellers on platform best practices.
Experian Credit Corp.
Handled customer inquiries, resolved disputes, and provided credit-related assistance., Maintained high satisfaction ratings through effective problem-solving.
Sykes
Delivered support for a U.S. bank, assisting customers with accounts and credit card services., Achieved sales targets by promoting and selling credit cards.
VanRu Credit Corp.
Managed customer interactions, processed requests, and supported sales initiatives.
Licenciatura en Enseñanza de la Música
Human Resources
Bachillerato en Ciencias de la Educación Musical
Bachillerato en Educación Media
Descubre otros profesionales con experiencia similar
Supported diverse customer needs through effective communication and interpersonal abilities.