Experienced professional with a background in customer service, content moderation, and logistics, adept at multitasking and quick learning.
Provided customer support, resolving inquiries and issues across multiple companies and platforms.
Supervised movement of containers and monitored logistics operations between cities.
Moderated social media content and resolved tickets for social media platforms and service departments.
Utilized programs like Excel, PowerPoint, Samsara, GeoTab, and Navisphere in various work contexts.
Amazon Web Services
retail management, security filters
TP Colombia SAS
ticket resolution, social media moderation
Lean Staffing Group
monitoring of containers moving from one city to another
Skyline Security
Schedule appointments to install or fix new/existent equipment, resolution of issues of Service Department.
TP Colombia SAS
Private Multi Engine Pilot
Commercial Pilot
Communication Studies
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Demonstrated ability to manage multiple tasks efficiently across different industries and roles.
ticket resolution, social media moderation