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Oscar
Customer Service & Logistics Professional with Diverse Industry Experience
Video resume
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Competencies
Provided customer support, resolving inquiries and issues across multiple companies and platforms.
Supervised movement of containers and monitored logistics operations between cities.
Moderated social media content and resolved tickets for social media platforms and service departments.
Utilized programs like Excel, PowerPoint, Samsara, GeoTab, and Navisphere in various work contexts.
Demonstrated ability to manage multiple tasks efficiently across different industries and roles.
Education
Languages
Summary
Experienced professional with a background in customer service, content moderation, and logistics, adept at multitasking and quick learning.
Key Achievements
- Handled chat and task resolution at Amazon Web Services, focusing on retail management and security filters.
- Performed social media moderation and ticket resolution at TP Colombia SAS, demonstrating skill in content moderation.
- Coordinated monitoring of container movements between cities as Logistics Coordinator at Lean Staffing Group.
Experience
Chat and task resolution
retail management, security filters
Content Moderator
ticket resolution, social media moderation
Logistics Coordinator
monitoring of containers moving from one city to another
Service Department and technician aid
Schedule appointments to install or fix new/existent equipment, resolution of issues of Service Department.
Content Moderator
ticket resolution, social media moderation