Pablo - Customer Support & Technical Advisor with 8+ years of experience

Managua, Managua, NicaraguaRemotoen

Provided customer support and technical assistance for Microsoft applications, resolving complex user issues.

Gained negotiation skills through experience in a collections company, enhancing customer interaction techniques.

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Resumen

Experienced customer support representative with expertise in technical troubleshooting and negotiation, graduated as a language specialist.

Graduated as a language specialist and developed communication skills valuable for customer relations and support roles.

Customer SupportAdvanced

Handled customer inquiries and provided technical solutions for Microsoft applications.

Technical TroubleshootingIntermediate

Diagnosed and solved technical problems related to software applications during customer support activities.

Negotiation SkillsIntermediate

Developed negotiation capabilities through collections experience, improving customer interactions.

CommunicationAdvanced

Graduated as a language specialist and maintained strong communication skills in customer service roles.

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