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Pablo

Technical support advisor and onboarding spec

Currículo em vídeo

Technical support advisor and onboarding spec
I have experience as a customer support representative being able to perform tasks that will solve technical problems with Microsoft apps mainly additionally I have earned negotiation skills through a collections company which I consider those would be beneficial for any sales company as well.

Contato

Managua, Managua, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer SupportAdvanced

Handled customer inquiries and provided technical solutions for Microsoft applications.

Technical TroubleshootingIntermediate

Diagnosed and solved technical problems related to software applications during customer support activities.

Negotiation SkillsIntermediate

Developed negotiation capabilities through collections experience, improving customer interactions.

CommunicationAdvanced

Graduated as a language specialist and maintained strong communication skills in customer service roles.

Resumo

Experienced customer support representative with expertise in technical troubleshooting and negotiation, graduated as a language specialist.

Principais conquistas

  • Provided customer support and technical assistance for Microsoft applications, resolving complex user issues.
  • Gained negotiation skills through experience in a collections company, enhancing customer interaction techniques.
  • Graduated as a language specialist and developed communication skills valuable for customer relations and support roles.

Habilidades

Customer SupportTechnical TroubleshootingNegotiation SkillsCommunication
Publicado na CazVid - 3 de jul. de 2025
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