Philile - Medical Receptionist and Sales Agent with 4+ years in Healthcare and Sales

Effective in conveying information clearly and building rapport with clients and colleagues.

Skilled in addressing customer needs promptly, ensuring satisfaction and loyalty.

Capable of managing multiple responsibilities efficiently in fast-paced environments.

Proficient in identifying issues and implementing effective solutions.

Managing all front-desk operations in a fast-paced healthcare environment.. Welcoming patients, scheduling appointments, and maintaining accurate and confidential patient records and medical files.. Handling multi-line phone calls, coordinating communication between patients and healthcare staff, and assisting with billing, co-payments, and medical aid claims.. Processing payments, reconciling daily takings, and ensuring compliance with patient confidentiality and clinic policies.

Managing all front-desk operations in a fast-paced healthcare environment.. Welcoming patients, scheduling appointments, and maintaining accurate and confidential patient records and medical files.. Handling multi-line phone calls, coordinating communication between patients and healthcare staff, and assisting with billing, co-payments, and medical aid claims.. Processing payments, reconciling daily takings, and ensuring compliance with patient confidentiality and clinic policies.

Driving sales through proactive customer engagement and lead generation.. Making outbound calls to potential and existing customers to promote products/services, identify needs, and close deals.. Maintaining and updating the CRM database with customer interactions, following up on leads, and working to achieve monthly sales targets.. Providing product information, handling customer objections, and building long-term relationships to encourage repeat business.. Reporting on sales activities, tracking performance metrics, and collaborating with the team to meet overall department goals.